Online customer reviews are important for small businesses because they influence the way customers perceive their brand and who they want to do business with.
86% of consumers read reviews for local businesses
78% of consumers trust online reviews as much as personal recommendations
57% of consumers will only use a business if it has 4 or more stars
What is Reputation Management?
Reputation Management is a service that helps businesses monitor, measure, and manage their online reviews. In today’s competitive landscape, it’s more important than ever for local businesses to know exactly what their customers are saying about them online and take the necessary steps to protect their brand. Customer reviews on sites like Google, Facebook and Yelp can influence consumer purchase decisions and have a direct impact on sales. Maintaining a positive online reputation is crucial for businesses and can improve brand perception, search engine rankings and overall sales. BellStar MEDIA’s new Reputation Mnagement Tool allows us to provide Reputation Management services to our clients and new customers.
Why Do Online Reviews Matter?
Online customer reviews are important for small businesses because they influence the way customers perceive their brand and who they want to do business with. According to a Harvard Study, a one-star increase in your Yelp rating can lead to a 9% increase in revenue. Meanwhile, a one-star decrease in your overall Yelp rating could lead to a 5% loss in revenue. The bottom line is online customers reviews have a direct impact on a business's bottom line!
Source: Bright Local Local Consumer Review Survey | Online Reviews Statistics & Trends
Businesses with hundreds of reviews will find the service valuable in helping them keep track of their latest reviews. Businesses without a lot of reviews will find the Review Request Form valuable, as it can help them get more positive reviews. We sell Reputation Management by itself for $99/month and offer it as an add-on to our website clients for only $79/month extra. Online reviews are an important factor that can damage a business’s reputation and operation. Reputation Management is the perfect complement to a website and it's a great way to monitor what’s being said about your brand, help address and resolve negative reviews quickly to avoid potential damage to your reputation, as well as help you maintain a strong presence in the digital world to ensure you stay competitive.
Why Do Online Reviews Matter?
Online customer reviews are important for small businesses because they influence the way customers perceive their brand and who they want to do business with. According to a Harvard Study, a one-star increase in your Yelp rating can lead to a 9% increase in revenue. Meanwhile, a one-star decrease in your overall Yelp rating could lead to a 5% loss in revenue. The bottom line is online customers reviews have a direct impact on a business's bottom line!
Source: Bright Local Local Consumer Review Survey | Online Reviews Statistics & Trends
Businesses with hundreds of reviews will find the service valuable in helping them keep track of their latest reviews. Businesses without a lot of reviews will find the Review Request Form valuable, as it can help them get more positive reviews. We sell Reputation Management by itself for $99/month and offer it as an add-on to our website clients for only $79/month extra. Online reviews are an important factor that can damage a business’s reputation and operation. Reputation Management is the perfect complement to a website and it's a great way to monitor what’s being said about your brand, help address and resolve negative reviews quickly to avoid potential damage to your reputation, as well as help you maintain a strong presence in the digital world to ensure you stay competitive.
Website + Reputation Management
$79/month
$20/month discount for our website clients!
Let us monitor your online reviews. Don't let bad or negative online customer reviews destroy your business. Protect your reputation by monitoring your brand, deflecting negative reviews and increasing positive reviews.
Includes:
Reputation Assessment
Review Monitoring
Google, Facebook, Yelp
Daily Reputation Reports
Automatic Email Notifications
Review Request Form
Deter Negative Reviews
Increase 5-Star Reviews
Promote on Social Media
Review Response Coach
Let us monitor your online reviews. Don't let bad or negative online customer reviews destroy your business. Protect your reputation by monitoring your brand, deflecting negative reviews and increasing positive reviews.
Includes:
Reputation Assessment
Review Monitoring
Google, Facebook, Yelp
Daily Reputation Reports
Automatic Email Notifications
Review Request Form
Deter Negative Reviews
Increase 5-Star Reviews
Promote on Social Media
Review Response Coach
Reputation Management
$99/month
The perfect tool that integrates into any website!
Let us monitor your online reviews. Don't let bad or negative online customer reviews destroy your business. Protect your reputation by monitoring your brand, deflecting negative reviews and increasing positive reviews.
Includes:
Reputation Assessment
Review Monitoring
Google, Facebook, Yelp
Daily Reputation Reports
Automatic Email Notifications
Review Request Form
Deter Negative Reviews
Increase 5-Star Reviews
Promote on Social Media
Review Response Coach
Let us monitor your online reviews. Don't let bad or negative online customer reviews destroy your business. Protect your reputation by monitoring your brand, deflecting negative reviews and increasing positive reviews.
Includes:
Reputation Assessment
Review Monitoring
Google, Facebook, Yelp
Daily Reputation Reports
Automatic Email Notifications
Review Request Form
Deter Negative Reviews
Increase 5-Star Reviews
Promote on Social Media
Review Response Coach
Monitor What Customers are Saying Online
Track all of your clients' online reviews from the top review sites including Google, Yelp and Facebook so they can see what's being said about your business online.
Measure your Online Reputation with Daily Reporting
Our Daily Reputation Reports are personalized to give you powerful insight into key metrics such as average star rating, total reviews, reviews by star rating and more.
Automatic Email Notifications
We'll send you an email every day notifying you of new customer reviews along with your daily report so you always know how your business is performing.
Respond to Reviews Quickly and Easily
Your can easily identify the who, when and where of reviews being posted so you can respond to customers in a timely manner.
Stop Negative Reviews in Their Tracks
Prevent negative reviews before they go public and increase 5-star reviews with the Review Request Form embedded into your business’s website that allows customers to share their concerns directly and discreetly with you first before posting publicly.
Get More 5-star Reviews from Happy Customers
The best way to increase your online ratings is by collecting more 5-star reviews from existing happy customers using our smart Review Request Form.
Promote the Best Reviews on Social Media
Turn your positive customer reviews into social marketing. Easily promote your best reviews by sharing them on Facebook and Twitter with just one click.
What are Some of the Different Features of BellStar MEDIA’s Reputation Management Tool?
Our Reputation Management tool is directly integrated into your website building platform. Here are some of the key features that are included:
⭐️ Review Monitoring -
Track all of your client's online reviews from the top review sites including Google, Yelp and Facebook.
⭐️ Reputation Reports -
Updated daily, our Reputation Management Reports give you insight into key metrics such as Average Star Rating, Total Reviews, Reviews by Star Rating, and more.
⭐️ Automatic Email Notifications –
We help you keep track of new reviews and how they are performing with a daily report delivered right to your inbox.
⭐️ Respond to Reviews -
Easily identify when, where, and by whom the reviews were left so you can respond in a timely manner.
⭐️ Social Sharing –
As a client you can promote your best reviews by sharing them on social media with just a few clicks.
⭐️ Review Request Form -
Help stop negative reviews before they go public and increase 5-star reviews with the Review Request Form embedded into your business’s website.
Businesses with hundreds of reviews will find the service valuable in helping them keep track of their latest reviews. Businesses without a lot of reviews will find the Review Request Form valuable, as it can help them get more positive reviews. We sell Reputation Management by itself for $99/month and offer it as an add-on to our website clients for only $79/month extra. Online reviews are an important factor that can damage a business’s reputation and operation. Reputation Management is the perfect complement to a website and it's a great way to monitor what’s being said about your brand, help address and resolve negative reviews quickly to avoid potential damage to your reputation, as well as help you maintain a strong presence in the digital world to ensure you stay competitive.
GET YOUR FREE CONSULTATION
Interesting in learning what we can do for you? Contact us today to request your
FREE no-obligation consultation.
FREE no-obligation consultation.